Message for all Ticketpro customers
Ticketpro is monitoring the development of the Covid-19 situation very closely. We are collaborating with the venues and producers who use our services to follow all government directives.
In the event of a cancellation, we will contact you by email as soon as we have information regarding the exchange and refund procedures determined by event organizers. Please do not call the call centre to request a refund; wait until Ticketpro communicates directly with you, so as not to overload the call centre.
If your event is cancelled or postponed and doesn’t appear in the FAQ below, please wait for Ticketpro to contact you by email with more information.
Thank you for your cooperation
The Ticketpro Team
Québec - Français
Quebec - English
Ontario and West
Atlantic
