We are here to help. If you have any problems purchasing tickets please call us at 1-888-655-9090 or by email at [email protected].
How do I purchase tickets?
You can purchase tickets by going to our website at www.ticketpro.ca, by calling our customer service at 1-888-655-9090, or in person at a Ticketpro outlet. Click here for a complete list of Ticketpro outlets. The Ticketpro website and call centre accept Visa, MasterCard, American Express, and Interac Online. Ticketpro outlets accept cash.
Why do you charge a service fee?
The service fee covers the cost of providing a service; it pays for things like the software that provides the convenience of online purchasing and e-tickets, our customer service which is available to you 7 days a week from 9 am to 9 pm (HNE), the printing and distribution of tickets, etc.
Who determines the amount of the service fee?
Ticketpro works with the event organizer to determine the service fee. It will vary depending on the event and the ticket price.